Last Updated: 20/Sep/2022
II. Personal Information Collected and Purpose of Collecting Personal Information
User Feedback Data
You can submit your questions, suggestions, requests, or complaints about Tianlong products and/or services on Tianlong Pages. When you do so, we may collect the following Personal Information:
·Your phone/mobile number;
·Your email address;
·You can also choose whether to provide the following Personal Information about you, such as the company you work for and the details of your questions/suggestions/requests/complaints.
We use this Personal Information to respond to your questions, fulfill your requests, resolve your complaints, and improve Tianlong Pages, products, and services.
We may use the Personal Information we collect from you while you use Tianlong products, services, and/or our Tianlong Pages for analytical purposes. We do this to understand your interests and preference, improve our Products, Services, and/or our Tianlong Pages, and enhance your user experience.
Online Activities Data
III. Sharing Your Personal Information with Others
Affiliates and subsidiaries
Service providers and other third parties
Other uses and disclosures
We may also use and disclose your Personal Information as we believe to be necessary or appropriate:
To comply with applicable law, which may include laws outside your country of residence, to respond to requests from public and government authorities, which may include authorities outside your country of residence, to cooperate with law enforcement, or for other legal reasons.
To enforce our terms and conditions.
To protect our rights, privacy, safety, or property, and/or that of our affiliates or subsidiaries, you, or others.
In addition, Tianlong may also share your Personal Information with a third party (including any agent, auditor, or other service providers of a third party) in the event of any contemplated or actual reorganization, merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of our business, assets or stock (including in connection with any bankruptcy or similar proceedings).
IV. Third-Party Services
During your online journey across Tianlong Pages, you may encounter links to other service providers or directly use services offered by third-party service providers, including social media platform providers, app developers, or website operators. These contents, links, or plug-ins are added to our websites to provide comprehensive services.
V. Cookies or Other Similar Technologies
The information collected is used to:
Ensure that Tianlong Pages function properly;
Analyze Tianlong Pages usage so we can measure and improve performance of Tianlong Pages;
Help better tailor advertising to your interests, both within and beyond Tianlong Pages.
VI. Your Rights and Choices
We will respond to your requests following applicable laws, and we may need to ask you to provide additional information to verify your identity. Please also understand that under some circumstances, we may not be able to respond to your requests for some lawful grounds under applicable laws, for example, where the response to your requests may make us violate our legal obligations.
In your request, please make clear what Personal Information you would like to access or have changed, whether you would like to have your Personal Information limited from our database, or otherwise let us know what limitations you would like to put on our use of your Personal Information.
VII. How We Protect Your Personal Information
Tianlong uses various technical and organizational measures and operational procedures to protect your Personal Information. For example, we implement access controls, use firewalls, and secure servers and anonymize, pseudonymize or encrypt certain types of data. Furthermore, Tianlong will regularly test, assess and evaluate the effectiveness of the technical and organizational measures to ensure the security of your Personal Information.
Please be aware that no security measures are perfect or impenetrable. Thus, we cannot and do not guarantee that your information will not be accessed, viewed, disclosed, altered, or destroyed by breach of any of our physical, technical, or organizational safeguards.
VIII. Retention Period of Personal Information
IX. Information Regarding Minors
While Tianlong Pages are not generally targeted at minors under 18, it is Tianlong's policy to comply with the law when it requires parent or guardian permission before children's Personal Information is collected, used, or disclosed. If we become aware that we have collected Personal Information from a minor, we will immediately delete the data from our records.
XI. Contact Us
Contact us at firstname.lastname@example.org if you have any questions, comments, concerns, or complaints about your Personal Information held by us or if you wish to exercise any of your data privacy-related rights.